Asso. Dir., Business Excellence BP Lead

Job Description

Position Overview - Basic Functions & Responsibility

Essential function(s) includes, but is not limited to:

The PSBU Business Excellence Business Partner (BEBP) Lead serves as a trusted business partner to PSBU leadership, driving business performance through disciplined planning, execution excellence, performance management, and operational governance.

The role is responsible for translating business priorities into actionable plans, ensuring effective resource deployment, rigorous performance tracking, and fact-based decision making to deliver sustainable business results.

As the primary Business Excellence partner for PSBU, the role enables cross-functional alignment, operational effectiveness, and continuous improvement across the commercial organization.

The Core Responsibilities are:

Essential function(s) includes, but is not limited to:

1. Business Performance Management & Decision Support

Drive PSBU business performance through disciplined forecasting, performance tracking, and action planning.

Identify business risks and opportunities and recommend actions to improve business outcomes.

Support leadership decision-making with fact-based analysis and business performance insights.

Ensure accountability and follow-through on key business priorities and commitments.

2. Business Planning & Resource Deployment

Lead annual and quarterly business planning processes, ensuring alignment between strategy, resource deployment, territory design, Performance Goal setting, and execution priorities.

Optimize resource allocation and deployment decisions through data-driven business impact assessment.

Support launch, growth, and mature brands with fit-for-purpose planning frameworks and performance management approaches.

Ensure business plans are actionable, measurable, and aligned with enterprise priorities.

3. Partnering and Collaboration

Serve as the primary Business Excellence interface for PSBU and ensure effective collaboration across Marketing, Business, Finance, Customer Excellence, Insights & Analytics, and other functions.

Ensure compliance with planning, Performance Goal setting, territory management, incentive, and performance governance processes.

Drive continuous improvement, simplification, and operational excellence initiatives to improve organizational effectiveness.

4. Leadership

Develop a high-performing team culture through coaching, talent development, feedback, and knowledge sharing.

Foster ownership, collaboration, execution discipline, and continuous improvement within the team.

Serve as a role model for business partnership, accountability, and results-oriented leadership.

Qualifications:

Education & Experience

Bachelor’s degree or above.

Minimum 8+ years of experience in the pharmaceutical industry, with strong exposure to business planning, analytics, or commercial operations.

Demonstrated experience in customer segmentation, targeting, resource deployment, forecasting, SFE, and performance management.

Experience partnering with senior business leaders in a matrix environment

Professional Capabilities

Strong business acumen with the ability to connect strategy to execution.

Proven analytical and problem‑solving capabilities.

Strong project and stakeholder management skills

Capable of influencing senior stakeholders and driving alignment across functions

High level of ownership, resilience, adaptability, and execution discipline

Strong communication skills in both Chinese and English

Core Competencies:

Business acumen

Performance management and execution excellence

Strategic thinking with operational discipline

Data-driven decision making and structured problem solving

Cross-functional leadership and stakeholder influence

Change management and continuous improvement

Ownership, accountability, and resilience

Talent development and team leadership

Required Skills:
Business Insights, Business Operations, Business Strategy Planning, Client Counseling, Data Analysis, Emerging Technologies, Requirements Management, Sales Force Excellence (SFE), Stakeholder Relationship Management

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
No relocation

VISA Sponsorship:
No

Travel Requirements:
10%

Flexible Work Arrangements:
Not Applicable

Shift:
Not Indicated

Valid Driving License:
No

Hazardous Material(s):
n/a

Job Posting End Date:
12/31/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R416097