Senior Specialist, Business Intelligence

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

PURPOSE

You will be a hands-on team player who can work independently, responsible for planning, managing, designing, developing, delivering and monitoring the data models for FWD countries across the Asia Pacific region

KEY ACCOUNTAIBILITIES

Collect and analyze data from multiple sources to identify patterns, trends, and key insights relevant to business objectives

Use statistical techniques and data mining methods to uncover valuable information from complex datasets

Collaborate with data engineers to ensure data accuracy and consistency

Design and develop interactive dashboards and reports using BI tools (e.g., Databrick AI/BI, Power BI, QlikView) to present data-driven insights to stakeholders

Customize visualizations to meet specific business needs, ensuring clarity and usability

Work with data engineers to define data requirements and specifications for ETL processes

Validate and transform data to facilitate efficient analysis and reporting

Address data integration issues and contribute to data infrastructure enhancements

Engage with business stakeholders to understand their data needs and objectives

Translate business requirements into technical specifications and data models

Implement data governance best practices to ensure data accuracy, consistency, and security

Conduct regular data quality checks and take corrective actions as necessary

Create compelling visualizations and data-driven stories to communicate complex insights effectively to non-technical stakeholders

Ensure visualizations adhere to best practices in data storytelling

Provide training and support to business users on BI tools, enabling self-service analytics capabilities

Troubleshoot and resolve BI tool-related issues as needed

Propose and implement enhancements to existing BI processes and solutions

QUALIFICATION/EXPERIENCE

Bachelor in IT, Computer Science, Information Systems or a related field

More than 3 years proven experience as a Business Intelligence Specialist, showcasing expertise in data analysis and BI tools

Proficiency in BI tools such as Databrick AI/BI, Power BI, QlikView, or similar

Strong SQL skills and experience with relational databases

Familiarity with data warehousing concepts and ETL processes

Solid understanding of data visualization best practices and design principles

Excellent analytical and problem-solving abilities

Strong communication and interpersonal skills to collaborate effectively with diverse teams and stakeholders

Ability to manage multiple projects, prioritize tasks, and work independently