CX Consultant-3

We Offer

Joining Maersk, you will become part of the global family of the company that moves 20% of global trade every day all the way, where one of our core values is Our Employees. It goes without saying that we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

Role Summary

We are looking for high-potential junior talents or fresh graduates to join our logistics operations team.

This role is ideal for candidates who are eager to learn, detail-oriented, and passionate about working in a fast-paced, international environment.

You will gain exposure to end-to-end logistics operations and build strong problem-solving and coordination skills.

Key Responsibilities

Support daily logistics operations (shipment tracking, status updates, exception follow-up)

Monitor shipment progress and proactively flag risks or delays

Handle inquiries from stakeholders in a timely and professional manner

Ensure accurate data entry and maintain operational records

Follow standard procedures to ensure compliance and service quality

Work closely with team members and support cross-team coordination

Learn to identify and escalate operational issues when needed

What We Are Looking For

Strong sense of responsibility – reliable, careful, and accountable

Fast learner – able to quickly pick up new systems and processes

Good communication skills – clear and structured expression

Team player – open-minded and willing to support others

Customer service mindset – patient, responsive, and service-oriented

Basic problem awareness – able to notice issues and seek solutions

Positive and resilient attitude – willing to work in a fast-paced environment

Qualifications

Bachelor’s degree (any discipline; Logistics/Supply Chain is a plus)

Background in logistics(sea/air)/supply chain or international exposure is a plus (not required).

Fresh graduates or up to 2 years of experience

Basic English communication skills (written & reading)

Why this role is attractive

No strict experience requirement – strong learning opportunity

Exposure to global logistics operations

Clear growth path to senior operational roles

Supportive team environment with structured training

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.