锦鲤求职

中银香港

(Senior) Customer Analytics & Data Science Manager

锦鲤会替你打开官网网申、按简历自动填表提交,你只需要在关键步骤确认。

岗位描述

Responsibilities:

Develop and manage data and behavior-driven targeted marketing execution and customer contact strategies

Work closely with business units to identify opportunities and data/ digital innovations in driving digital sales through effective targeting and analyzing customer behavior

Assist business units in applying data science insights such as predictive model and customer segmentation in marketing campaign to drive business performance

Monitor digital business performance and deliver actionable insights and recommendations to improve campaign efficiency and end-to-end customer journey

Develop performance report and presentation to evaluate campaign effectiveness and facilitate management decisions

Lead the digital sales team to coordinate, drive, and monitor the implementation of data marketing strategies

Requirements:

Degree or above with major in business, quantitative, numerical science or related discipline

4-10 years' experience relating to data analytics and digital sales, at least 2 years of which at managerial level for senior position

Proficiency in Microsoft Office tools such as Excel and Powerpoint

Proficiency in SAS, SQL, Python or similar analytically oriented programming languages is a plus

Strong analytic skills, sensitive to numbers including website and performance analysis. Familiar with analytics tools, such as Google Analytics 4, Adobe Analytics

Experience in AI Decisioning or CRM platform, such as Pega, Salesforce is a plus

Knowledge in building dashboard like Tableau, SAS VA or any equivalent tools would be an advantage

Experience in Banking, Financial Services or FinTech industry preferred

A mature self-starter with strong drive, motivation, committed with good business sense and strong understanding of the personal banking market

Excellent interpersonal and communication skills with excellent written and spoken English and Chinese, fluency in Mandarin would be a definite advantage

数据方向的申请准备

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