Senior Talent Development Manager

PCCW Global is a leading telecommunications provider, offering the latest voice and data solutions to multi-national enterprises and communication service providers. Our truly global coverage combined with local, on the ground knowledge has helped us build best in class connections across the globe linking Asia-Pacific, Europe, the Americas, the Middle East and Africa.

About Console Connect by PCCW Global

Console Connect by PCCW Global is a platform for the Software Defined Interconnection® of applications and infrastructures. It allows users to self-provision private, high-performance connections among a global ecosystem of enterprises, networks, clouds, SaaS providers, IoT providers and applications providers.

We are looking to hire an experienced Talent Development Manager to be responsible for designing and driving the company's Leadership Pipeline and talent development strategy, and serving as the Single Point of Contact for Group HR / Group L&D, ensuring that the group talent framework is effectively implemented in the business unit. Also drives a "Proactive Outreach" culture by actively identifying and intervening in talent development needs.

What you would be expected to be doing:

1. Leadership Curriculum Development

Based on company strategy and talent review/performance results, plan the annual Leadership Development Program blueprint

Design HiPo (High Potential) identification and development processes, including 360° assessments, coaching, action learning, and other interventions

Partner with external consultants / coaches to introduce appropriate leadership assessment tools and workshop content

2. Group HR / Group L&D Operational Liaison

Serve as the "Single Point of Contact" between PCCW Global L&D and Group HR for the day-to-day implementation of the groups’ leadership frameworks

Translate Group's Leadership Framework / Competency Model into execution plans applicable to local business units

Regularly submit talent development progress reports to Group HR to ensure compliance and policy alignment

3. Proactive Talent Intervention

Proactively analyze talent review data and performance appraisal results to identify high-potential talents requiring focused development

Proactively recommend corresponding Leadership Programs or coaching to HiPos and their supervisors

Regularly send "Talent Development Proposals" to business leaders and HRBPs, suggesting proactive talent intervention plans

4 Talent Data Analysis and Reporting

Track promotion rates, retention rates, and performance changes of HiPos after training participation

Collaboration within the team to integrate talent data into a "Talent Pipeline Health Dashboard"

Report talent development effectiveness to Team Head and business leaders quarterly

5. Course Wiki page and AI Chatbot Content Approval (Leadership-related)

Decide the text descriptions, learning objectives, trainer profiles, etc., for Leadership Program wiki pages

Approve content drafted by the Specialist to ensure accuracy

Conduct final review and sign-off on wiki pages

6. Team Management and Self-Managed Jira Tracking

Manage and guide the daily work of junior team members

Personally track and update status for all Jira Tickets

Accountable for Jira Ticket health; responsive to escalations

7. Budget Estimating

Based on Leadership Program planning, external resource costs, and culture event budgets, submit pessimistic / baseline / optimistic scenario budget estimates to Team Head

Requirements

Minimum of 5+ years of talent development / organizational development experience

Experience in collaboration within multinational organizations

Familiar with leadership competency models (e.g., Korn Ferry / DDI / proprietary models) and 360° assessment tools

Good written and verbal communication skills in both Chinese and English