Sr Manager, Technical Product Management

在 Johnson & Johnson，我们相信健康就是一切。 我们在医疗创新方面的实力使我们能够建立一个能够预防，治疗和治愈复杂疾病的世界,在这个世界中,治疗更智能，侵入性更低,并且解决方案是个性化的。 凭借我们在创新医学和医疗技术方面的专业知识,我们处于独特的地位,能够在当今的全套医疗保健解决方案中进行创新,以实现未来的突破,并对人类的健康产生深远的影响。 如需了解更多信息，请访问jnj.com

在我们的信条指引下，强生公司对全球范围内与我们共事的员工负有责任。我们提供一个包容的工作环境，在这里每个人都被视为独立的个体。在强生，我们尊重员工的多样性和尊严，并认可他们的价值。

工作职能：Technology Product & Platform Management

作业子功能：Technical Product Management

职位类别：People Leader

所有职位发布位置：Beijing, China

职位描述：
At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated and cured, where treatments are smarter and less invasive, and solutions are personal.

We are looking for a Senior Manager – Technical Product Management, to lead and provide thought leadership for Customer Engagement and digital related manage and provide leadership for selected customer platforms based in Beijing. This role within the Innovative Medicine APAC team - HCP Experience Product Group – will engage business stakeholders to shape strategy and enable best-in-class customer experience to Health Care Professionals (HCP) from field engagement teams and digital touchpoints in a product centric operating model.

This role reports into the regional HCP Experience Product Group Director and operates in close partnership with the China business leadership and technology teams, as well as strong alignment to regional leadership.

The primary focus of this role will be to provide senior technical product vision and leadership for China customer engagement capabilities, spanning multiple internal J&J platforms and external China eco-systems. This role owns the vision and leads the prioritization of new technical features and enhancements for their portfolio of products. This role will partner closely with the Business Product Owners, global & regional technology leaders, architecture and technology services and multiple cross functional teams to develop, ensuring accountability for product roadmaps, solution design and implementation planstechnical delivery and value realization that accelerate our capabilities in China to meet the business strategic objectives.

Leadership Responsibilities

Ability to think strategically with a product centric and big picture orientation in a local China, regional and global context

A strategic problem solver with good technical knowledge and strong communication, leadership and influencing skills

A flexible leader that thrives in a complex, fast paced, multi-national and constantly evolving technology and business environment

Lead effectively through matrixed, crossfunctional and evolving governance structures, influencing outcomes without reliance on formal authority

Provide senior product and technology leadership in complex, highvisibility transformation initiatives involving multiple markets, vendors and senior stakeholders

Ability to synthesise business strategy with pragmatic decision making and innovative thinking to meet business long and short-term goals

An authentic leader committed to diversity and the practices that create a passionate, energetic and exciting work environment that recognizes and rewards collaboration, performance and inclusion

Strong understanding of the healthcare business and its operating environment (e.g., trends, competitors, compliance landscape, and regulatory environment) and the potential impact on the J&J technology portfolio

Technology Responsibilities

“Technology specialist” who can span multiple technology solution domains. Evaluate key technology trends and impact on various business processes. Find opportunities for areas where technology can drive differentiation in outcomes

Leads and sets a clear product vision, is responsible for multi-generation product strategy; Maximizes value by identifying and prioritizing the product features by business value

Cultivate relationships with external agencies, partners, J&J suppliers and customers, to develop deep insights into the needs of our business departments, patients, customers, markets and communities and become the go-to person for our business / technology partners

Ability to apply strong user experience knowledge to translate customer and business needs into intuitive, scalable and effective digital experiences across platforms and touchpoints

Be a technology product leader, working with business partners to identify unmet needs, propose solutions, and assist in the development of business cases and product/project charters

Champion, govern and continuously evolve Agile ways of working for regional product teams, including product roadmaps, backlogs and delivery cadences

Conduct Business Analysis: Map out business process; Capture business requirements and specifications (story boards, use cases); support translation into technical requirements

Identify process “pain points” and early improvement opportunities. Build business case for improvement initiatives (e.g., impact, feasibility, and investment required). Create implementation plans for improvement initiatives including timeline, owner, and key landmarks

Have a regional/global view on technology solutions, building a good understanding of business practice in other countries through a network of IT colleagues, in order to leverage or create harmonised solutions where possible

Proactively match business needs with existing J&J technology capability, by showcasing local/regional best practice with key stakeholders, encouraging adoption of core systems and highlighting value in a business context

Provide rapid prototyping and conceptual designs where requirements are ambiguous or unproven

Ensure J&J information and assets are appropriately managed, valued and protected in accordance with Information Asset Protection and Compliance policies

Contribute to investment planning, vendor cost management and portfolio optimization to drive sustained business value

Up to 20% International travel may be required

Competencies

Mandarin and English language (spoken & written) in a business and technical context

Excellent communication and interpersonal skills, both written and verbal, and comfortable communicating and collaborating across all functions and with internal and external partners across China and APAC markets

Demonstrated people leader, with a track record of team development and management

A flexible individual that thrives in a complex, fast paced, multi-national and constantly evolving technology and business environment

Highly organized, detail-oriented, and able to work in a dynamic and fast-paced environment

Strong problem-solving skills and a proactive approach to tackling challenges

Continuous learner, able to demonstrate a familiarity with current trends and

Capable to take a “hands-on approach” to experiment and try things if needed

Genuine passion for technology, understanding how things work, and for applying technology to bring value to business and customers

Knowledge of pharmaceutical or healthcare industry

Qualifications

Minimum of 10+ years of Information Technology experience and matrix teams within large enterprise organisations

Strong knowledge of platforms and technologies comprising the Pharmaceutical customer ecosystem e.g. Tencent Meeting / WeCom services, Veeva SFA, Salesforce Life Sciences Cloud, Marketing Automation (Hypers), SalesForce Effectiveness (SFE) and HCPO/Patient Portal

Knowledge of related technical domains such as Content Lifecycles (Veeva Vault, Modular Content) and Data Analytics/Data Science will be highly regarded

Experience of HealthCare solutions for engaging Doctors, Careers or Patients through in-person or digital channels is highly desired

Proven track record of successful project delivery in China with a complex, global organization is required.

Understanding of the business impact of different solutions and ability to assess impact and communicate the tradeoffs between business needs, technology requirements, timelines, costs and risks is required.

Working knowledge of SDLC, Agile and rRDM including requirements elicitation, system design, development and validation/regulatory requirements.

Required Skills:

Preferred Skills:
包容性领导力, 产品策略, 产品开发, 成本管理, 打造使命感, 分析推理, 绩效衡量, 跨职能协作, 领导力, 培养他人, 人机交互 (HCI), 软件开发管理, 团队管理, 项目管理方法 (PMM), 研究与开发, 战略性供应链管理, 咨询