锦鲤求职岗位描述
About the role
As a System Trainee in APAC, you will work as part of the system team, supporting the full project lifecycle across the region. From pre-sales solution design and client requirements workshops through to system deployment, go-live, and post-launch support, you will gain hands-on exposure to every stage of a warehousing automation project. You will collaborate closely with project managers, solution engineers, and clients to deliver reliable, high-quality system implementations — while developing the technical depth and client-facing skills to grow into an independent system consultant.
What you have to do
Consulting & Solution Design
· Participate in client requirements-gathering workshops and business process analysis, supporting the translation of business objectives into system blueprints, interface specifications, and functional designs
· Support pre-sales activities, including preparing solution proposals and presentation materials for logistics and warehousing projects
· Assist in preparing Product Requirements Documents (PRDs) and comprehensive test cases based on confirmed blueprints
System Implementation & Delivery
· Deliver system implementation services, including system deployment, configuration, and integration across all environments
· Conduct end-to-end testing to ensure all components work properly and deployments meet established requirements and quality standards
Go-live & Support
· Support production go-live and user acceptance testing, assisting the project manager with acceptance sign-off and related documentation
· Provide assistance for production incidents, conduct root cause analysis, and implement corrective measures
· Support clients with system-related issues post-launch
User Enablement & Continuous Improvement
· Deliver end-user training to support effective system adoption
· Develop and standardize project documentation, including functional blueprints, configuration guides, and user manuals
· Engage in continuous improvement initiatives and recommend enhancements to optimize efficiency and effectiveness
What you need to have
· Bachelor's degree or above in Computer Science, Information Systems, Computer Engineering, Information Technology, Supply Chain Management, or related disciplines, with graduation expected in 2026 or 2027
· Internship or project experience related to WMS, supply chain systems, or logistics automation is preferred
· Foundational IT skills: familiarity with basic Linux commands and troubleshooting; ability to operate databases using SQL scripts
· Ability to leverage AI coding tools to independently build, test, and deploy simple applications
· Interest in warehousing and logistics operations, and in new technologies such as robotics and automation
· Strong analytical and problem-solving skills, with the ability to think critically and work through issues independently
· Excellent communication skills, with the potential to grow into a client-facing consultant comfortable presenting to stakeholders from warehouse operators to C-level executives
· Proactive and eager to learn, adaptable to a fast-paced, dynamic environment where new technologies and processes are frequently introduced
· Fluency in spoken and written English and Mandarin; additional languages (e.g., Cantonese, Japanese, Korean, or other APAC regional languages) are an advantage