锦鲤求职岗位描述
Analyse business needs and current workflows, identify bottlenecks, and recommend viable IT solutions, process improvements and automation opportunities. Design, develop and implement workflow, automation and integration solutions in line with established standards, processes and best practices. Translate business requirements into clear functional and technical specifications, including process controls and operating models. Build and support integrations between applications and services using Application Programming Interfaces (APIs) and enterprise data sources. Use data and reporting to monitor process performance, identify issues and support informed decision-making. Produce clear and maintainable solution documentation to ensure traceability and smooth implementation across local and regional sites. Collaborate with business, technology and cross-POD teams to deliver process transformation initiatives on time, while providing technical guidance and reviewing design decisions. Strong understanding of workflow design, process analysis, and automation principles. Experience in Business Process Management (BPM), workflow orchestration, or similar process transformation work. Ability to translate operational needs into clear technical requirements and solution designs. Knowledge of Application Programming Interface (API) integrations and enterprise system connectivity. Strong data analysis and reporting skills, including KPI tracking and trend analysis. Experience working in Agile or hybrid delivery environments. Good stakeholder management and communication skills across technical and business teams. Ability to balance process improvement, delivery priorities, and governance requirements.