岗位描述
Role Introduction
Reports to: Solution Lead / Senior Solution Lead
This role sits within the Information Technology Department (IMT), supporting one of our subsidiaries, Cathay Cargo Terminal, through the delivery and optimisation of critical business applications.
As a Solution Analyst, you translate business requirements into clear functional and technical specifications for software development projects and system enhancements. You work closely with internal and external stakeholders to deliver reliable software applications that align with business goals.
Key Responsibilities
Analyse business requirements and evaluate solution options from a system perspective
Support solution design and contribute technical expertise to deliver business outcomes
Translate business requirements into functional and technical specifications
Ensure end-to-end traceability and alignment between requirements and delivered solutions
Contribute to the development of detailed technical specifications
Perform hands-on technical development, configuration and implementation activities
Provide Level 2 and Level 3 support for production applications and incidents
Review vendor delivery quality and implementation activities where required
Conduct quality assurance on solution components and ensure compliance with technology standards
Collaborate across technology teams to drive innovation and continuous improvement
Requirements
Degree qualification in Information Technology, Computer Science or a related discipline
Minimum 6 years of Information Technology experience, with at least 3 years of experience in application development and support
Knowledge of database and Warehouse Operating System (WOS) is an added advantage
Experience supporting 24/7 operational business environments is an added advantage
Good understanding of technology trends, concepts and capabilities
Experience working in Agile delivery environments is an advantage
Strong analytical, problem-solving and troubleshooting skills
Effective communication in both Chinese and English and stakeholder management skills
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.