锦鲤求职

施耐德电气

Service Excellence Manager

锦鲤会替你打开官网网申、按简历自动填表提交,你只需要在关键步骤确认。

岗位描述

PURPOSE OF THE JOB:

- Promote quality & continuous improvement culture by inspiring each person taking initiative to solve problems and improve job quality &efficiency

- Encourage everyone is derived to provide valuable output to customer and prosperity of the company by shortening the workflow and eliminating wastes.

- Deliver financial result because of an improved process

- Provide Quality assurances to financial service operation under quality management program, focus on KPI and CTQ management

- Promote global standard service placement, follow global standard governance model

- Ensure SOP, SLA yearly update

- Support KIC and GIA

- Manage service excellence team daily performance, ensure goal delivery

SPECIFIC ISSUES

Travel frequency: Up to project request

Workload: Pressure on project delivery with expected results

KEY INTERNAL RELATIONSHIPS

1. Finance shared service operational managers and staff

2. Central Expert teams such as Tax, Custom, Treasury, Legal, IT, internal audit etc

3. Peers in other platforms globally

REQUIREMENT OF PROFESSIONAL SKILLS, KNOWLEDGE AND EXPERIENCE

- >5 years Practical experience in finance accounting processes optimization, analysis and measurement with Lean/Six Sigma methodology, Black Belt is preferred.

- Digital mindset, RPA, AI, Tableau SAP online project experience

- Fluent English, Japanese and Korean is a plus

- Understanding of Shared Service Industry is a plus

REQUIRED EDUCATIONAL BACKGROUND

At least: Bachelor degree

Ideal: Major in

1. Accounting / Financial/Audit Management

2. Project Management, or Science and Technology

Six Sigma Black Belt is a plus

OTHER REQUIREMENTS/Attribute:

- Data analysis skill & technique

- Communication skills, ability to use facts and numbers in process analysis and improvements verification

- Open for improvements and new challenges

- Good at managing multiple tasks within given timeline and able to work under pressure

- Strong presentation skills

- Progressive, flexible and team oriented person

- Quick learner

生产营运方向的申请准备

先核对岗位要求与自己的经历,再准备档案、投递和面试。

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