岗位描述
1. New Business Development & Lead Generation
•Proactive Prospecting: Drive new business growth through strategic hunting methods, including market research, cold outreach (calling/emailing), field/drop-in visits, industry networking, and event participation.
•Target Segment Identification: Identify and map target customers and partners across key verticals, including restaurant, retail, payment, ISVs (SaaS), ISOs, kiosks, KDS, and enterprise hardware sectors.
•Lead Qualification: Qualify prospects based on business fit, product use cases, volume potential, decision-making processes, and timelines to ensure a healthy sales pipeline.
•Ecosystem Expansion: Proactively establish and cultivate relationships with payment partners and ISV Managed Partners to ensure consistent, long-term revenue growth.
2. New Account Conversion & Solution Selling
Deal Execution: Drive qualified opportunities from the initial lead stage to final project conversion and commercial closing.
•Customer Discovery & Proposal: Lead customer discovery sessions, match customer pain points with SUNMI hardware solutions, prepare custom product/pricing proposals, and manage RFP responses.
•Cross-Functional Coordination: Collaborate closely with HQ and North America (NAR) product and technical teams to facilitate sample arrangements, technical clarifications, customer testing, certifications, and pilot planning.
3. Existing Account Management & Growth
•Relationship Cultivation: Maintain and grow relationships with existing Managed Partners and strategic customers, serving as their primary point of contact to ensure satisfaction and long-term success.
•Account Operations: Follow up on active opportunities, collect product requirements, provide pricing/product recommendations, and coordinate sample testing, PO confirmation, delivery schedules, and after-sales support.
•Upsell & Cross-sell: Identify and execute upsell/cross-sell opportunities across SUNMI’s ecosystem, including POS systems, KDS, kiosks, payment terminals, printers, and accessory product lines.
4. Sales Excellence & Pipeline Management
•CRM Discipline: Meticulously maintain and update the company's CRM system to track sales activities, logs, leads, and pipeline accuracy.
•Target Achievement: Formulate effective regional sales plans and exe