锦鲤求职岗位描述
岗位职责
Key Responsibilities:
Strategic Planning & Execution:
Develop and implement short and long-term strategic plans to achieve the hotel’s revenue and profitability targets.
Identify and seize business opportunities by conducting market research, analyzing trends, and monitoring competitor activity.
Develop and execute marketing strategies and promotional campaigns to maximize brand awareness and market share.
Set pricing strategies and sales targets to optimize revenue generation.
Monitor and evaluate the effectiveness of marketing initiatives and adjust strategies as needed
Actively use Hilton’s sales tools and resources to deepen the understanding of customer patterns and assist in developing relevant products and packages
Business Acumen:
Develop and implement sales strategies to Optimize occupancy and rate across all market segments.
Identify and pursue new business opportunities and build relationships with key clients and industry partners.
Analyze market data and trends to optimize revenue management strategies and pricing decisions.
Monitor and report on sales performance against targets and develop action plans to address any gaps.
Communication & Collaboration:
Foster effective communication and collaboration across all departments to ensure a seamless guest experience and maximize sales opportunities.
Collaborate efficiently with Revenue Management Consolidated Center (RMCC) to create high value for hotel performance.
Build strong relationships with internal stakeholders and external partners to support the hotel’s business objectives.
Represent the hotel at industry events and conferences to promote the brand and build awareness.
Communicate effectively with senior management and provide regular reports on business performance and strategic initiatives.
Leadership & Team Management:
Build, manage, motivate, and empower a high-performing team to achieve business objectives.
Provide clear direction, set expectations, and delegate responsibilities effectively.
Foster a collaborative and inclusive work environment that encourages innovation and continuous improvement.
Conduct performance evaluations, provide constructive feedback, and support the professional development of team members.
Ensure compliance with company policies and procedures.
Continuous Improvement & Innovation:
Stay informed about industry trends, best practices, and emerging technologies.
Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience.
Continuously evaluate the effectiveness of marketing and sales strategies and adjust as needed to achieve business goals.
岗位要求
Bachelor’s degree and above.
Passion for the hospitality industry, and Customer-centric mindset.
A minimum of 5-8 years of experience in commercials, with at least 2-3 years in the commercial leadership role such as Commercial Manager or Commercial Director.
Experience with relevant systems and technologies, this includes of Delphi system, revenue management systems, CRM software, booking engines, and other relevant tools.
Advance business capability, include strategic thinking and planning, business acumen, Leadership management, influence and communication skill, Adaptability and resilience.
Fluent in written and spoken English