Sales Supp. Specialist-Customer Support

在 ABB，我们致力于帮助各行业以更精简、更清洁的方式运营，而这离不开这里的每一个人。您将有能力领导众人、收获成长助力，并为我们共同创造的影响而感到自豪。加入我们，共同驱动世界运转的力量。​​​​

该职位隶属于
Finance Manager

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Your role and responsibilities

In this role, you will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction.

The work model for the role is: {onsite}

This role is contributing to the {CPP ID Commercial} in {Xiamen, China}. Main stakeholders are {ELDS}.

You will be mainly accountable for:

Order Handling and cash collection

Customer master data’s checking, application and maintenance

Order SAP booking in accordance with group and company policy

Payment Tracking, including advance payment and progress payment before delivery

Bank bond application

Customer order delivery arrangement

Sales revenue recognition and customer invoice issuing

Contract file management

Internal control

Internal control for O2C process, optimize the commercial related process

Always look at opportunities to improve current process, for both effectiveness and simplify, remove the barriers to execution

Our team dynamics

You will join a {dynamic, talented, high performing} team, where you will be able to thrive.

Qualifications for the role

Ability

Work with strong sense of responsibility and good work attitude.

Be good competence on handling job under pressure.

Strong cross function coordination skills, good teamwork spirit, problem-solving skill.

Good communication skill.

Knowledge, Skills and Experience

Bachelor’s degree or above, major in Finance, Law, International trade, Economic related.

A good understanding of Contract Law / Terms and Conditions

Be fluent in both written and spoken English

Good at Microsoft Software: Excel, Power Point etc.

More about us
ABB is a technology-based provider of power and automation products, systems, solutions and services. Building on our core strengths of technology leadership, pioneering spirit and a sustainable approach to business, ABB helps our customers to become more profitable while lowering environment impact.

建设一个更清洁、更智能的未来，需要各种各样的头脑：好奇心、勇气和创造力。正因如此，我们欢迎背景和经验各异的人才。

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