Head of Premier Banking Relationship

Ensure the sales team to deliver a consistently excellent customer experience Manage the sales quality for the team. Knowledge / Experience Proven ability in team leadership and management Proven ability in Wealth and Retail distribution Proven and progressive management experience. Proven ability in relationship management in the Retail sector Demonstrate behaviours consistent with HSBC Values Proven adherence to controls and compliance with no significant breaches Expertise in financial planning and related systems and processes Skills Strong marketing, sales, management planning, financial, leadership, project management and communication skills and good knowledge and control of risk management. Strong planning and organising skills. Ability to use numerical data to effectively manage sales team performance. Excellent industry and sector knowledge. Good knowledge of Wealth and Retail distribution techniques and models. Excellent interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating Coaching sales techniques, best practice and sales management on a team and one to one basis Planning and organising skills Analytical skills Problem solving skills Qualifications and Certificates (add local requirements) Attain appropriate professional and regulatory qualifications as required by the local market Attain any internal standards as required by market