岗位描述
工作职责
1. Help distributor to provide technical support to dealer/SI customers including pre-sales to after-sales;
2. Discuss with customers and engineers to determine system requirements, and provide the suitable product models and solutions;
3. Deliver training to the distributor and Dealer/SI team;
4. Hold events together with distributors to demenstrate Unview products and solutions to dealer/SI;
5. Secure orders with sales teams;
6. Plan and customize products to meet customer needs;
7. Help clients solve key problems that needs onsite presence or coordinate with tech support team to find solutions;
8. Recommend and cross reference improved materials to customers, showing how changes will lower costs or increase the value;
9. Help in researching and developing new products by gathering customer requirements.
工作要求
1. BS degree in Computer Science or related engineering field or equivalent practical experience;
2. Technical experience of higher-end CCTV and Access Control systems preferred by not required;
3. Top-notch verbal, written, and interpersonal skills;
4. Outstanding listening skills and attention to detail;
5. Ability to manage multiple tasks in a fast paced environment;
6. Excellent organizational and computer skills including computer fluency in MS Office.