锦鲤求职岗位描述
Implement WPB plan including channel structure, sales goals, manage the channel cost to income ration in alignment with group direction. Manage the channel cost and expenses, ensure strong relationship with all business partners. Contribute to developing business strategy through cost control income generating ideas. Deliver new income opportunities through initiatives which support development of new and existing customer relationships. Submit ongoing market/competitors updates to sales manager based on feedback obtained from team members and customers. Manage open days and external events. Manage sales productivity and sales performance through effectively meeting customer needs. Ensure team members are applying EDRAS concepts and model through ongoing development. Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets. Ensure Audit recommendations are implemented, conduct spot checks and follow ups. Implement and apply the processes, infrastructure and resources needed to deliver agreed team plans and targets, identifying and implementing improvements and collaborating with colleagues to maximise integration, effectiveness and efficiency. Provide timely, accurate, quality management information to stakeholders to meet business and regulatory requirements. Managing overall team performance. Deputising for Head of Mobile Sales when required. Maintain sales quality ratio within prescribed levels. Accountable for the line management, sales management and coaching of mobile sales team. Recruit, manage and develop the Mobile sales team to ensure they know what is expected of them and how they are performing, have the capabilities to perform at their best and can develop their career within HSBC. Proven ability in mobile sales Current product/market knowledge Excellent customer service skills Managerial experience At least 3 years' experience in supervisory role of sales function Excellent interpersonal, leadership and motivation skills Strong sales and organization ability and problem solving skills Result driven and able to work under pressure Good spoken and written English