Associate Manager - Software Management

Working Location: Kai Tak office

Employment Duration: Permanent

We are seeking a highly motivated and detail-oriented Software Asset Management Subject Matter Expert under Digital Supplier & Commercial Management team. The successful candidate will be responsible for providing specialist expertise across software asset management, license governance, software cost optimisation, and compliance. The role will work closely with Procurement, Finance, Legal, Digital teams and key software vendors to ensure that software assets are effectively governed, accurately managed, commercially optimised, and compliant with contractual and licensing obligations.

Responsibilities

Develop, maintain, and improve the company’s software asset management framework, policies, standards, and processes

Own the management of accurate software inventory, entitlement, usage, and contract data

Analyse software usage, entitlement, contract, and spend data to identify cost optimisation, and compliance improvement opportunities

Support the planning and execution of software license renewals, and ensure renewal requirements are appropriately validated against actual business need

Review key software contracts, license agreements, enterprise agreements, and vendor terms to identify commercial risks, obligations, and opportunities

Maintain visibility of upcoming software renewals, notice periods, contract obligations, and commercial milestones

Partner with Finance, Procurement, and Digital teams to develop cost reduction plans, track savings, and forecast future demand and budget impacts including developing negotiation strategies for strategic software vendors (including but not limited to Microsoft, Oracle, ServiceNow etc.)

Monitor software license compliance across key vendors, products, platforms, and business areas

Support internal and external software audits, including vendor audits, true-ups, and compliance reviews

Identify potential compliance risks and work with relevant stakeholders to agree and implement remediation plans

Provide commercial insight into vendor licensing models, discount structures, contract terms, and renewal options

Prepare and present reports on software usage, budget status, and optimization efforts to senior management

Requirements

Bachelor's degree in Information Technology, Business Management, or a related field

At least 5 years of experience in Digital commercial or related experience in software asset management, budget planning, and usage optimization

Experience in software asset management, IT asset management, software licensing, technology procurement, or supplier commercial management

Strong understanding of SAM governance frameworks, license compliance, audit readiness, and software lifecycle management, preferably to have experience using software asset management tools and systems

Good understanding of software licensing models across on-premise, SaaS, cloud, subscription, enterprise agreement, and consumption-based environments. Experience in managing big software publishers’ license such as Oracle, Microsoft, etc. will be a plus

Proven ability to identify and deliver software cost optimisation, rationalisation, and spend reduction opportunities

Strong analytical and problem-solving skills

Good commercial awareness and ability to translate technical and licensing data into financial and procurement insight

Excellent communication and interpersonal skills

Ability to work independently and as part of a team

Detail-oriented with strong organizational skills

Preferred Qualifications:

• Certification in Software Asset Management (e.g., CSAM, CITAM, ITIL)

• Vendor licensing accreditations or certifications, for example Microsoft, Oracle, ServiceNow will be a plus

/WX