锦鲤求职岗位描述
Impact on the Business To deliver “superior” customer service by driving operational performance, (meeting SLAs, reducing cost, driving operational efficiency and reducing operational risks). Manage GSC/Business Service resources effectively to meet strategic objectives of the business. Support and drive effective cross training programmes across GSC/Business Service locations to ensure that process is adequately resourced to meet the demands of the business. Ensure that the customer is at the heart of everything we do both personally and as an organisation. Ensure adequate contingency procedures are in place to minimize the impact of partial or total site failure. 5+ years experience in International Trade operations. Strong International Trade experience and background required, in depth working knowledge of Trade business and industry standards such as UCP/ISBP/ ICC OPINIONS / URR/ URC and the ability to impart such knowledge to their team。 Strong Communication skills in business way with bargaining power under time critical pressure, firmly stand for the principal / balance between cost efficiency and service commitment. Strong logical thinking and decision making skills with good customer orientation mindset. Ability to learn and quickly transfers knowledge appropriately, understand and interpret numeric data. Evidence of good analytical skills. Ability to understand and implement Group risk management. Experience/knowledge in process re engineering and production management skills.