Customer Service Officer (Serviced Apartment)

岗位职责
The candidate will assist the Leasing Manager to perform day-to-day building management of the serviced apartment and oversee the apartment’s daily operation, maintenance and cleaning services. Duties also included handover / takeover services, follow up services on tenant requests, enquiries, service calls and/or complaints, and monitoring the progress of all daily repair and maintenance services. He/ She will also be responsible for assisting leasing team on daily operations, providing administration support, preparing tenancy documents and handling incoming telephone calls and general enquiries.

岗位要求
At least diploma holder in any disciplines

2 years of real estate related experience, especially in hotel or serviced apartment

Proactive and customer oriented

Good interpersonal, communication and presentation skills

Good command of spoken and written English and Chinese. Proficiency in Putonghua an advantage

Able to work independently and under pressure

Knowledge of relevant statutory requirements, regulations and licensing requirements is an advantage

Good computer skills

Shift duty is required

Proactive fresh graduates will also be considered