Membership and Events Manager

岗位职责
The successful candidate will be responsible for driving membership growth, enhancing member engagement and delivering high-quality networking and professional events related to the ASEAN Chamber of Commerce.

He/ She will also serve as the primary bridge between the Chamber and the membership community, ensuring that the Chamber’s value proposition is effectively communicated while providing exceptional service to the community.

Key responsibilities include:

I. Membership Management & Growth

Lead outreach strategies to attract new corporate and individual members by articulating the benefits of the Chamber and its role in fostering regional trade and investment

Manage the renewal process and implement engagement programs to ensure high retention rates. Conduct exit interviews to gather feedback from high value clients as necessary

Develop and execute membership differentiated activities, communicating member-exclusive benefits, newsletters, and advocacy initiatives to the Chamber’s diverse business community

Maintain an accurate and up-to-date CRM database of members and key stakeholders, ensuring compliance with data privacy regulations

II. Event Planning & Execution

Conceptualize and propose a robust programming of varied events ranging from business luncheons and thematic networking events to industry-specific workshops and overseas delegations, in consultation and collaboration with strategic partners as deemed useful. This may involve solicitation of corporate sponsorships, where necessary

Oversee end-to-end event implementation, including venue sourcing, vendor negotiation, budgeting and approvals, speaker coordination, and on-site management

Collaborate both internally and externally to drive event attendance through digital marketing, newsletters, social media outreach and targeted communications to desired client segments

Coordinate and liaise with government officials, diplomats, and business leaders across China and ASEAN to ensure high-level participation in flagship events

岗位要求
Degree in Business Administration, Marketing, Communications or related disciplines

Minimum 5 years of experience, with at least 3 years in client or membership management, event planning and management, or business development for a brand with international footprint particularly in Asia Pacific

A good understanding of China-ASEAN business landscape and Hong Kong’s strategic position will be an advantage

Experience with CRM software and event management platforms is a plus

Independent, proactive, and a team player

Possess strong interpersonal, communication and organizational skills

Proficiency in MS Office applications including Word, Excel, Powerpoint, and Chinese word processing

Excellent command of both written and spoken English and Chinese, proficiency in written simplified Chinese is essential

Please visit www.acchk.com.hk/en for more information on the ASEAN Chamber of Commerce