锦鲤求职岗位描述
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Responsibilities
Handle general enquiries and calls from DBS Treasures customers and deliver customer-focused solutions
Assist with investment products’ order placements
Assist Treasures Relationship Manager in maintaining and building relationship with DBS Treasures customers and gain their confidence and trust
Handle relevant correspondence, records and all related administrative duties
Compile statistics, analysis and reports
Requirements
Degree holder in any disciplines
Minimum 1 year of experience in account servicing in Consumer Banking
Qualified to carry out Insurance and Investment regulated activities is a must
Sound knowledge of banking, wealth management and insurance products
Customer-focused, with excellent communication and interpersonal skills
Self-starter and a good team player
HKIB Certified Banker preferred
Fluent in Mandarin & English are required
Fulfillment of requirements under the Enhanced Competency Framework preferred
The hiring process for this role is subject to the Mandatory Reference Checking Scheme. Please see further details in here.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location:
One Island East
Job:
Customer Service
Schedule:
Regular
Employee Status: