AVP, Data Excellence Specialist, Operation COO, T&O

The Operation COO STO team is driving Group Operations' transformation and data agenda through data governance, regional data initiatives, transformation project delivery, and strategic financial management. This promotes a data-driven culture, ensures responsible data usage, and supports sustainable operational improvements.

Key focus area include:

Driving Operation Model Transformaiton (OMT)

Driving TW Ops Data & AI goverance framework through Data ownership, Data understanding and Data & AI risk management

Enhancing employee journey (EJ) by leveraging AI capabilities, automation tools and employee sourvey insights

Supporting business strategy to deliver good outcome

Dialing up innovation

Responsibilities

Driving Operation Model Transforamtion

Roll out transformation initiatives and deliver better outcomes

Priorities and scale new OMT opportunies aligned with Regional and Business priorities

Innovation on solutioning to ensure it translate into tangible business value

Influence the organistaion to adopt transformation mindset

Driving TW Ops Data & AI goverance framework

Improve data value and utility, ensuring consistent adherence to policies and standards for all data initiatives, and acting as a proxy for the Data Owner.

Working with Regional/Country data managment team in location, ensuring relevant governance framework for effective policy implementation.

Defining the target operating model and business/support unit specific roles

Adopting consistency and compliance with PURE principle, process, also conducting regular review of assessment quality on PURE use cases to ensure assessment result is aligned the quality guidelines.

Collaborate closely with regional teams to review, refine and implement the principle and process

Strengthen Organisation Capability and Culture

Transform a next-generation workplace powered by Agentic AI

Lead continuous improvement of the employee journey among TW Ops

Providing strong corss functions support among the team

Requirements

Minimum 5-7 years of experiences in data management, governance, or a related field, preferably in the banking or financial services industry

Strong understanding of data management principles, data governance frameworks, and data quality management

Proficient in data analysis, reporting, and visualization tools

Excellent problem-solving, critical thinking, and decision-making skills

Proven track record of leading and delivering successful data-driven initiatives and projects

Ability to work collaboratively with cross-functional teams and stakeholders

Location:
Taipei Hub -11F

Job:
Risk Management

Schedule:
Regular

Employee Status:
Full time