锦鲤求职

携程

AI Solution (Customer Service Intelligence) - Arabic (2027 Graduates)

锦鲤会替你打开官网网申、按简历自动填表提交,你只需要在关键步骤确认。

岗位描述

招聘对象:本、硕、博。

毕业时间:2026 年 9 月至 2027 年 8 月期间毕业(中国大陆以毕业证为准,非中国大陆地区以教育部学位认证为准)且最高学历毕业后无全职工作经验的学生。

You will be responsible for:

1. Designing chatbot interaction flows, continuously iterating robot capabilities, and optimizing intelligent customer service experience;

2. Managing daily operation monitoring of AI Chatbot and taking ownership of key service performance metrics;

3. Independently completing Chatbot operation reports based on data analysis, identifying key issues from the perspective of local user behaviors and expectations, and providing reasonable solutions;

4. Working closely with AI product and engineering teams, participating in product and algorithm model optimization processes, and improving the Chatbot’s semantic understanding capabilities;

5. Coordinating with internal business teams to drive intelligent service projects, optimize AI products, and handle Chatbot-related feedback.

We are looking for:

1. Native-level or professional proficiency in Arabic (Modern Standard Arabic, MSA preferred), with a strong understanding of local culture; English proficiency as a working language;

2. Excellent logical thinking, data analysis, independent problem-solving, and teamwork capabilities;

3. Knowledge of large language models (LLMs) and AI technologies, familiarity with intelligent conversational systems, and relevant internship experience preferred;

4. Strong communication skills, proactive mindset, high ownership, resilience under pressure, and the ability to adapt and iterate quickly alongside business growth.

运营方向的申请准备

先核对岗位要求与自己的经历,再准备档案、投递和面试。

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