VCC业务运营

职位描述

1、Business Operations — Manage the full operational lifecycle of overseas VCC card business, including client commercial terms negotiation, card usage issue resolution, and project delivery follow-through;

2、Channel Management — Liaise with international card schemes (Visa, Mastercard) and global banking partners, driving new initiatives from initiation to execution;

3、Client Services — Handle customer disputes, system configuration, and other operational tasks to ensure a seamless experience for both internal and external clients;

4、Business Analysis — Produce operational data reports, provide analytical support and modeling for business decision-making;

5、Process Improvement & Risk Management — Review existing workflows, collaborate with product and tech teams to propose optimization and risk control requirements, and lead implementation;

任职资格

1、3-5 years of working experience, bachelor's degree or above from an accredited university;

2、Big Four accounting firm background is a plus; experience in overseas payments or virtual card business is highly preferred;

3、Strong self-learning ability, excellent communication and project coordination skills; proactive in identifying and solving problems; high sense of responsibility and commitment to long-term growth;

4、Business-level English writing and strong listening/speaking skills for cross-border communication;

5、Proficient in Excel with solid data analysis capabilities;

6、AI-savvy: keen interest in AI tools and their practical applications in business operations; eager to leverage AI to improve efficiency and rethink workflows;