Sales Assistant

Responsibilities:
1、Provide frontline support to customers, handling billing and subscription inquiries, and assessing and reconciling customer invoices.
2、Maintain internal CRM systems and collaborate with internal departments and process owners to ensure accurate system data.
3、Lead and support sales projects from A to Z, including online/offline process management, project status tracking, order execution, customer query feedback, and sales data verification and management.
4、Work closely with other relevant departments to support ad hoc tasks and research projects assigned by Marketing, Logistics, etc.
5、Handle other duties as required by management and sales projects, such as team meeting organization, document translation, and marketing event support.
Requirements:
1、Bachelor's degree or above, with a good understanding of the sales process and the ability to independently interpret sales data, identify business issues through data analysis, and propose optimization suggestions.
2、Good command of English listening, speaking, reading, and writing, with the ability to handle English emails, document translation, and daily business communication.
3、Strong communication and coordination skills and a team-oriented mindset, capable of efficiently liaising with multiple internal departments and external customers to drive projects to successful completion.
4、Detail-oriented and highly responsible, with strong multitasking and stress-management abilities, able to adapt to a fast-paced sales project support environment.