锦鲤求职岗位描述
岗位职责
Lead vehicle logistics quality activities across multiple European markets and logistics service provider partners
Develop, implement, maintain and continuously improve vehicle logistics quality standards, procedures and KPIs
Monitor quality performance, vehicle damages, claims, delivery issues and customer complaints – lead root-cause analysis, investigations, preventive and corrective actions
Conduct quality audits of carriers, terminals, compounds – drive supplier assessments, quality performance reviews, escalation management
Ensure compliance with XPeng quality standards across the vehicle supply chain – identify recurring quality issues and implement sustainable process improvements
Prepare logistics quality performance reports and present key findings to improve vehicle logistics efficiency both for compound operations and transportation services
Work closely with vehicle logistics planning and operations functions to ensure timely and cost-effective deliveries with maximizing service quality level
Collaborate with internal teams (procurement, manufacturing, aftersales etc.) and country organizations to secure sufficient logistics quality support for XPeng OTD process.