Assistant, Loans & Credit Operations (Mortgage Administration)

To manage the custody of title deeds and security documents, ensure compliance with fire insurance requirements for mortgaged properties, and respond to stakeholder inquiries.

Main Responsibilities:

Arrange mortgage insurance (new/renewal) per operational guidelines and handle related queries from RMs, DSI, and other departments

Manage the lifecycle of Title Deeds, including liaison with solicitors for registration details, discrepancy checks, safe storage in the Crown, and fee collection. Monitor the incoming and outgoing movements of Vehicle Finance security documents

Facilitate account investigations for external parties, process G/L entries for fees, manage audit confirmations, and handle e-Alert orders

Perform system updates (e.g., Land Search Data), address correspondence address discrepancies across key systems (IBS and MLSS), and conduct monthly system backups

Execute file maintenance per the Data Retention Policy and assist with system enhancement projects as assigned

Requirements:

Matriculation or above

At least 1 year in bank operations experience

Basic knowledge of accounting principles

Candidate with the qualification of Certified Banker is an advantage