岗位描述
About the Role
Support the E-Commerce Manager in handling daily ecommerce operations and administrative tasks across Tmall and JD channels, ensuring smooth store operations, timely product launches, and proper expense and warehouse management. This is an execution-focused support role, ideal for someone detail-oriented, proactive, and highly responsive.
Key Responsibilities
1) Daily Administrative & Operational Support
Support the Ecommerce Manager with daily administrative tasks
Track product listing progress to ensure products go live on time and accurately.
Assist in maintaining product descriptions, images, and detail pages, ensuring accuracy and brand compliance.
Follow up on product photo shoots, design, and updates
2) Product & Content Management
Organize, proofread, and upload product descriptions, ensuring compliance with platform rules and brand tone.
Follow up on product images, including shooting arrangements, retouching progress, and compliance checks.
Assist in preparing and reviewing materials before product listing, ensuring completeness and accuracy.
3) Expense & Process Management
Manage packaging materials usage.
Manage warehouse and transportation expenses, verify bills, follow up on discrepancies, and prepare expense reports.
Follow up on TP expense payment processes, including reconciliation, payment requests, approval tracking, and record filing.
Assist in organizing and maintaining operations-related expense data, ensuring accuracy and traceability.
4) Cross-functional Collaboration
Liaise with TP and external agencies on daily execution matters to ensure alignment.
Perform other related tasks assigned by the E-Commerce Manager.
Requirements
College degree or above in E-Commerce, Marketing, Business Management, or related fields preferred.
1–3 years of experience in E-Commerce operations or administrative support; experience with Tmall and JD preferred.
Detail-oriented, organized, and highly responsive with strong execution and follow-up skills.
Proficient in Excel, Word, PPT, and other office software.
Strong communication and coordination skills, able to drive cross functional tasks.
Basic English reading and writing skills preferred.
Preferred Qualifications
Experience with Tmall and JD backend operations.
Experience in expense reconciliation and payment request processes.
Experience working in an agency or TP company.