锦鲤求职岗位描述
Position Summary:
Successfully coordinate GI Endoscopy booking and support GI daily routine working. A GI clinical assistant performs many different tasks.
DUTIES AND RESPONSIBILITIES:
1. Coordinates Endoscopy procedure bookings daily with the different departments at Jiahui Hospital and external medical center referral booking. Effectively works with GI nursing staff and physician to resolve scheduling discrepancies based on the booking rules.
2. Coordinates with other department office and hospital personnel when there is a request for Endoscopy booking assistance, coordinating with cancelling or adjusting clinical schedule in order to meet different request.
3. Coordinate and assist patient’s education including pre-procedure and post-procedure, and patient’s regular follow up according to instruction.
4. Manage all related procedure documents on the procedure day to hand over with MRO personally for medical record safety.
5. Assist and coordinate the procedure pricing estimation with Pricing team
6. Complies with health and safety requirements and with regulatory agencies.
7. Complies with established departmental policies, procedures, and objectives.
8. Complies with patient confidentiality according to hospital policy.
9. Enhances professional growth and development through educational programs, seminars, etc.
10. Performs other similar and related duties as required or directed.
11. Regular, reliable and predictable attendance is required.
EXPERIENCES, SKILLS AND COMPETENCIES:
Highly organized and detail-oriented, the Clinical assistant is skilled in managing large amounts of information in a clear, thorough manner. They are capable of working independent but also offer excellent interpersonal and communication skills when dealing with patients, which is frequent. They are adaptable and able to respond quickly and adequately to constant change.
Demonstrating knowledge of scheduling, including the knowledge of different level of Endoscopy procedure with priority.
Medical related background preferable.
Showing proficiency in basic computer programs.
Knowledge of variety of software products such as Microsoft Word, Outlook, etc.
Demonstrated knowledge of medical terminology related Endoscopy procedure
Excelling organizational, communication and interpersonal skills.
Functions independently and sets priorities according to procedure date and health system requirements
LANGUAGE PROFICIENCY:
Reading/writing medical records and documents in English
Basic oral communication with patients and other staffs in English
EDUCATION:
Diploma or Bachelor degree
WORKING CONDITIONS/SCHEDULE:
Hospital environment
Regular working hours (0900-1800)