岗位描述
Job Purpose: Provide professional customer service at the Wynn Rewards member counter, including assisting members with membership benefits, promotions, and other related matters.
Key Responsibilities:
• Operate the Wynn Rewards counter and assist to do registration for new member
• Issue complimentary gifts according to Club Marketing policies and procedures
• Perform member benefit redemptions and issue complimentary items and promotional benefits
Competencies and Requirements:
Experience: Minimum of 1 year of customer service experience
Education: High school degree or equivalent
Language Ability: Good Cantonese, Mandarin and English
Computer Skills: Proficient in MS Office and typing skills (English and Chinese)