Senior HR Manager (C&B) with banking experience preferred

Strategic Role Summary
Reporting directly to the Head of Human Resources Services Division, the HR Services Manager / Senior HR Services Manager will lead an operational team in delivering end-to-end HR services across the bank. This role is pivotal in maintaining flawless HR operations—covering payroll, benefits, and statutory compliance—while driving continuous operational improvements and managing regulatory frameworks across banking entities in Hong Kong.
Key Responsibilities

Operational Team Leadership: Support the Head of HR Services in leading, coaching, and managing a team of HR specialists to deliver seamless, high-quality shared services across the bank.

Core HR Operations Management: Oversee the accuracy and execution of end-to-end operational functions, including payroll processing, leave and attendance management, employee records administration, health & safety, and total rewards/benefits programs.

Regulatory Governance & Licensing: Manage mandatory employee licensing frameworks (e.g., HKMA / SFC regulatory registrations), handle statutory reporting, and maintain strict adherence to internal controls and audit standards.

Process Optimization & Change Management: Drive operational efficiencies, lead continuous process enhancements, and navigate organizational changes to support evolving business needs.

Key Requirements

Education & Experience:

Bachelor’s degree in Human Resources Management, Business Administration, or a related discipline.

Minimum of 10 years of progressive HR experience within the banking or financial services sector, including at least 3 years in a direct team management role.

Domain & Regulatory Expertise:

Deep expertise in end-to-end payroll administration, benefits delivery, and HR operations.

In-depth knowledge of Hong Kong Employment Ordinance, HKMA guidelines, SFC licensing requirements, and banking internal control frameworks.

Leadership & Strategic Capabilities:

Strong leadership capabilities with a track record of driving team performance, fostering innovation, and managing change.

Strong analytical capabilities in HR data, risk assessment, and decision-making within complex regulatory environments.

Stakeholder Management & Languages:

Excellent interpersonal, negotiation, and stakeholder management skills across all business units.

Professional fluency in spoken and written English, Cantonese, and Putonghua.

Key Enhancements Made

Banking-Specific Terminology: Formally integrated relevant industry terms like HKMA/SFC licensing and regulatory frameworks, turning generic "employee licenses" into precise financial sector competencies.

Elevated Scope: Positioned the role clearly as a senior operational lead bridging frontline operations with division head leadership.

Structured Categorization: Organized requirements into distinct technical, management, and regulatory pillars for better candidate screening.

Interested parties, please send your resume to charlotte.mou@manpowergrc.hk