Director of Human Resources (80k) retail / hotel / F&B industry preferred

Job Summary

Lead end-to-end HR management for Hong Kong and Mainland businesses. Drive cross-border HR strategy, digital transformation, system integration and organisational optimisation. This role combines strategic leadership with hands-on operational execution, tailored for fast-paced multi-site F&B, retail and hospitality operations.

Key Responsibilities

Oversee full HR functions including talent acquisition, C&B and HR operations; align regional HR strategies with overall business goals and partner closely with business leaders.

Lead cross-border HR system unification, process re-engineering and HRIS optimisation; adopt AI tools and automated workflows to improve HR digital capabilities.

Manage HR team structure and work allocation across HK, Mainland and shared service centres; coordinate cross-region collaboration and act as key cross-border HR liaison.

Conduct organisational design, KPI and performance system optimisation; drive manpower planning, talent development and succession planning.

Balance strategic HR planning with daily hands-on operational management to ensure stable and effective regional HR delivery.

Requirements

Bachelor’s degree in Human Resources, Business Administration or related fields.

12+ years HR experience with minimum 5 years in HR leadership roles.

Proven experience in cross-border (HK & Mainland) HR system upgrade and process restructuring.

Practical experience applying AI tools and automation in HR workflows.

Hands-on HRIS experience; familiarity with Mainland HR compliance and SSC model is preferred.

Solid C&B knowledge and mature HR operation best-practice experience.

Experienced in organisation restructuring, KPI design and performance system iteration.

F&B, retail or multi-site hospitality HR background is a strong advantage.

Strong business acumen, cross-team coordination and stakeholder management skills.

Able to manage both strategic planning and daily operational execution.

Excellent leadership and communication capabilities.

Fluent in English and Chinese.

Interested parties, please send resume to charlotte.mou@manpowergrc.hk for application.