Senior reception & Conference Executive （接待及茶藝服務）

VIP Exhibition Hall Presentation experienced

Strong spoken English proficiency (IELTS over 7)

Bachelor and 3+ years of reception experience

Our client is now seeking a Senior Conference & Reception Executive to manage VIP receptions and high-level corporate events and coordination.

Job Responsibilities

1. VIP Reception & Presentation

Design VIP reception routes and deliver professional presentations in both Chinese and English, covering corporate culture and other key topics.

2. End-to-End Business Meeting & Banquet Reception

Fully responsible for the reception of business meetings and banquets, including pre-event coordination, proposal development and implementation, internal and external liaison, on-site meeting support, F&B service, and tea ceremony service. Regularly review and summarize the work, and track execution results.

3. Venue Daily Operations & Management

Oversee daily venue operations and management, including facility and equipment inspections. Proactively identify issues, propose improvement solutions, and continuously optimize service processes and standards.

4. Large-scale Event Reception & Content Curation

Manage large-scale event reception and content curation, including event proposal writing, stage setup, on-site decoration, task allocation, and cross-department coordination.

5. Team Support & Contingency Handling

Support daily team operations, including on-duty checks, internal work coordination, shift coverage, and handling of unexpected incidents.

Requirements

Professional appearance, friendly demeanor, and polished interpersonal skills with strong business service awareness

Clear and fluent communication skills in Mandarin and Cantonese, with excellent on-site communication and crisis-handling ability

Strong spoken English proficiency, capable of independently delivering full English exhibition presentations (equivalent to IELTS Speaking Band 7), suitable for international reception scenarios

Outstanding event coordination, organizational, and cross-team collaboration skills, with the ability to efficiently manage complex and multi-faceted tasks

職位職責

1. VIP 接待與講解

負責設計 VIP 接待路線，並以中文及英文進行企業文化宣講及其他專業介紹。

2. 商務會議及宴會全流程接待

負責商務會議與宴會的接待工作，包括前期對接、方案制定與落實、內外部協調、會中會議服務、餐飲服務及茶藝服務等；定期復盤總結，並追蹤執行結果。

3. 場館日常營運與管理

負責場館日常運營與管理，包括設施設備檢查；主動發現問題並提出改善方案，持續優化服務流程與標準。

4. 大型活動接待及內容策展

負責大型活動的接待與內容策展，包括活動文案撰寫、舞台搭建、現場布置、任務分工及跨部門協調等工作。

5. 團隊支援與應變處理

支援團隊日常運作，包括在崗檢查、組內工作協調、調休替班及突發事件處理。

任職要求

本科或以上學歷，具備至少 3 年接待工作經驗或豐富面客經驗（香港本地經驗優先）。相關經驗包括：外事接待、國際會議、星級酒店管家、高端會所、空乘頭等艙服務、大型活動會務執行及活動策劃等。

熟悉餐飲知識，精通商務及餐飲禮儀，了解各國風土人情與習俗禁忌；具備良好服務意識及細節把控能力。

了解茶文化、懂酒，會茶道、調酒或花藝者優先。

了解互聯網行業，具備互聯網思維、思考力及創新意識，能適應快節奏工作環境，並承受一定工作壓力。

任職要求

形象端莊、待人親和，談吐得體，具備專業商務服務素養

語言表達清晰流暢，精通普通話及粵語，具備優秀現場溝通與臨場應變能力

具備良好英語會話能力，可獨立完成全英語講解（相當於雅思口語 7 分水平），能應付國際化接待場合

具備出色的活動統籌、組織協調及跨團隊協作能力，能高效處理綜合性事務

Interested candidates please send your resume with expected salary and notice period to Victoria.cheung@manpowergrc.hk