岗位描述
Competitive Package & Stability
Supportive & Collaborative Work Culture
Access extensive & prestigious client base
Our client is a premier, luxury fine wine group with a dynamic regional presence across Asia-Pacific. Operating a comprehensive ecosystem spanning exclusive fine wine distribution, private advisory, high-end hospitality lounges, and digital platforms, they manage top-tier global allocations and represent prestigious châteaux for collectors, UHNWIs, and luxury trade partners across Hong Kong and Greater China.
Role Overview
The Private Client Manager is responsible for cultivating, managing, and growing a portfolio of high-value clients, including collectors, investors, UHNWIs, and premium hospitality partners. This role blends deep wine expertise with refined relationship management, commercial acumen, and luxury-grade service.
The ideal candidate is a polished communicator who understands the psychology of premium buyers, anticipates client needs, and curates personalised wine solutions that elevate both experience and revenue.
Key Responsibilities
Client Relationship Management
Build, nurture, and expand long-term relationships with private clients, collectors, and high-net-worth individuals
Conduct personalised consultations to understand client preferences, cellaring goals, and investment interests
Provide tailored recommendations across fine wine, rare allocations, en primeur, and exclusive releases
Maintain regular touchpoints through calls, tastings, events, and bespoke client engagements
Sales & Portfolio Growth
Drive revenue through proactive client outreach, targeted offers, and curated wine selections
Manage client portfolios, including purchase planning, cellar building, and resale opportunities
Identify upsell and cross-sell opportunities across regions, formats, and vintages
Achieve monthly and annual sales targets while maintaining brand integrity and service excellence
Product Knowledge & Advisory
Demonstrate strong understanding of global wine regions, producers, vintages, and market trends
Provide guidance on provenance, storage, investment potential, and drinking windows
Collaborate with buying and operations teams to secure allocations and ensure seamless fulfilment
Client Experience & Events
Host private tastings, dinners, and VIP events to deepen engagement and showcase key wines
Represent the brand at industry events, trade tastings, and partner activations
Deliver a consistently elevated, hospitality-driven experience aligned with luxury standards
Operational Excellence
Maintain accurate CRM records, client notes, and sales pipelines
Prepare proposals, quotations, and post-purchase follow-ups
Work closely with logistics to ensure timely, accurate deliveries and exceptional after-sales service