锦鲤求职岗位描述
Support core operations of the digital channels
communication, stronger relevant experience.
Product/Business Analysis roles in Banking
Responsibilities:
Collaborate with the frontline teams to receive the client inquiries related to Digital channels and provide the necessary resolution
Raise & co-ordinate for the Tech incident for client inquiries which requires Tech investigation and resolution
Analyze the customer feedback, identify themes and collaborate with the FTB scrums on Tech side to investigate & resolve the issues
Notify the teams related to release schedules and availability of services during the release window
Co-ordinate for the release of features & functionalities for the Mobile App with the product owners across businesses & Tech
Maintain the list of all the regulatory alerts & confirm content accuracy
Requirements:
Bachelor's/University degree or equivalent experience
2-3 Years of experience in Product/Business Analysis roles in Banking, Digital Platforms experience is preferred
Excellent numerical/analytical capability
Consistently demonstrates clear and concise written and verbal communication
High level of proficiency in Microsoft Office applications
Ability to handle multiple tasks and prioritize workload
Lateral thinker who demonstrates drive and commitment to delivering innovative solutions
Customer-centric
Interested parties please send your full resume with current and expected salary by clicking "Apply Now".