锦鲤求职岗位描述
Responsibilities
Provide technical and customer support.
Monitor service performance and resolve operational issues.
Coordinate with internal and external stakeholders.
Support service requests, system changes, and documentation.
Assist with reporting, data analysis, and process improvement initiatives.
Requirements
Diploma or above in IT, Engineering, or related disciplines.
Experience in technical support, operations, networking, or telecommunications.
Knowledge of network infrastructure, cybersecurity, or service operations is an advantage.
Strong communication and problem-solving skills.
Willing to work on a rotating shift schedule.