锦鲤求职岗位描述
About the Client
Our client is a leading multinational consumer-focused organization with a strong presence across Asia. Supporting a large-scale frontline workforce, the business operates an extensive network of retail outlets and is recognized for its dynamic, fast-paced environment and commitment to operational excellence.
They are currently seeking a Head of People & Culture to lead the people agenda for a key business division across Hong Kong and Macau, partnering closely with senior leadership to drive organizational performance, workforce effectiveness, and employee engagement.
About the Role
Reporting to the HR Director, this role serves as the key People & Culture partner for a major business division across Hong Kong and Macau. Leading a team of HR Business Partners, you will drive both strategic and operational HR initiatives, supporting a large frontline workforce within a fast-paced, customer-facing environment.
Key Responsibilities
Serve as the strategic People Business Partner to senior business leaders within the Food business.
Lead and manage a team of HR Business Partners supporting Hong Kong and Macau operations.
Drive the people strategy across a large retail workforce, ensuring alignment with business objectives.
Partner closely with Operations leaders to support workforce planning, organizational design, talent development, succession planning, and employee engagement initiatives.
Provide guidance on complex employee relations matters, grievance handling, disciplinary cases, and workforce issues.
Act as a trusted advisor to the business on organizational effectiveness, change management, and leadership capability.
Collaborate with Centres of Excellence, including Talent Acquisition, Learning & Development, Rewards, and Shared Services, to deliver integrated people solutions.
Leverage people insights and analytics to support business decision-making and improve organizational performance.
Foster a high-performance culture while maintaining a strong employee value proposition across frontline and corporate populations.
Requirements
Bachelor's degree in Human Resources, Business Administration, or related discipline.
10+ years of progressive HR experience, with significant HR Business Partnering exposure.
Proven experience supporting large-scale frontline workforces within Retail, FMCG, Food Retail, Hospitality, Telecommunications, or other fast-paced consumer-facing industries.
Strong understanding of employee relations, labour legislation, workforce management, and organizational development.
Experience partnering with senior business stakeholders and influencing decision-making.
Demonstrated ability to balance strategic thinking with a hands-on approach.
Strong leadership capability with experience managing HR teams.
Resilient, proactive, accountable, and comfortable operating in a dynamic and rapidly evolving environment.
Excellent communication and stakeholder management skills.